We are committed to protecting your privacy. The Data Protection Act 1998 established rules for processing personal information and applies to most paper records as well as those held on computer. Grove Housing Association is obliged to comply with the Act and must ensure the handling of all personal information is processed in accordance with Data Protection principles. We may however share information within our organisation. This may include our employees, agents, contractors and sub-contractors, for example giving a maintenance contractor your phone number to help arrange access to carry out a repair. Please note that by providing your personal information to us, you are consenting to the processing and transfer of such information in this way.
The Act also allows tenants certain rights of access to information held by Grove. On written request from you we will provide details of any personal information which you have provided us with (there may be a small charge for this) and we will cease to make use of personal information at your request.